“Probably one of the best Washington memoirs ever...Historians and policy wonks will bask in the revelations Gates provides on major decisions from late 2006 to 2011, the span of his time at the Pentagon…Gates is doing far more than just scoring points in this revealing volume. The key to reading it is understanding that he was profoundly affected by his role in sending American soldiers overseas to fight and be killed or maimed.”

—Thomas E. Ricks, The New York Times Book Review

“A compelling memoir and a serious history…A fascinating, briskly honest account [of a] journey through the cutthroat corridors of Washington and world politics, with shrewd, sometimes eye-popping observations along the way about the nature of war and the limits of power.…Gates was a truly historic secretary of defense…precisely because he did get so much done…His descriptions of how he accomplished these feats—the mix of cooptation and coercion that he employed—should be read by every future defense secretary, and executives of all stripes, as a guide for how to command and overhaul a large institution.”

—Fred Kaplan, Slate

“Touching, heartfelt...fascinating...Gates takes the reader inside the war-room deliberations of Presidents George W. Bush and Barack Obama and delivers unsentimental assessments of each man’s temperament, intellect and management style...No civilian in Washington was closer to the wars in Iraq and Afghanistan than Gates. As Washington and the rest of the country were growing bored with the grinding conflicts, he seemed to feel their burden more acutely.”

—Greg Jaffe, The Washington Post

“Forthright, impassioned…highly revealing about decision making in both the Obama and Bush White Houses…[Gates’] writing is informed not only by a keen sense of historical context, but also by a longtime Washington veteran’s understanding of how the levers of government work or fail to work. Unlike many careful Washington memoirists, Gates speaks his mind on a host of issues…[he] gives us his shrewd take on a range of foreign policy matters, an understanding of his mission to reform the incoherent spending and procurement policies of the Pentagon, and a tactile sense of what it was like to be defense secretary during two wars.”

—Michiko Kakutani, The New York Times

“A refreshingly honest memoir and a moving one.”

—Jack Keane, The Wall Street Journal

“A breathtakingly comprehensive and ultimately unsparing examination of the modern ways of making politics, policy, and war…Students of the nation’s two early twenty-first century wars will find the comprehensive account of Pentagon and White House deliberations riveting. General readers will be drawn to [Gates’] meditations on power and on life at the center of great political decisions…His vision is clear and his tale is sad. Gates takes ‘Duty’ as his title, but the account of his service also brings to mind the other two thirds of the West Point motto: ‘honor’ and ‘country.’”

—David M. Shribman, The Boston Globe